Alcatel-Lucent Enterprise has released Rainbow Release 149, featuring innovative capabilities and enhancements that elevate the user experience to new heights. This release provides IT and telecom partners with extensive opportunities to offer their customers an even more comprehensive UC solution.
Key New Functionalities
Enhanced Call Management
• Pop-out windows for calls: Users can open calls in separate windows, enabling multitasking during conversations
• Flexible call group management: Agents can temporarily leave call groups using a dedicated button on their desk phone and rejoin at any time
• Smart call supervision: Supervisors receive notifications only via the web application, without mobile device disruptions
• Silent ringing feature: OXE users can prevent their desk phone from ringing using their mobile device
Advanced Attendant Console
The console now offers three display options (normal, small, and condensed) for fully customizable interfaces that align with operator workflows.
Streamlined Administration
• Predefined key groups: Administrators can pre-configure programmable key groups for faster assignment
• Enhanced Audio Quality page: Dynamic charts and unlimited exports for comprehensive analysis
• Customizable charts: Detailed call analysis with filters for direction, status, volume, and parties
Rainbow Hub on Premium Myriad M8
Full Rainbow Hub functionality is now available on the latest high-end phones with large touchscreens.
Collaboration and Productivity
Bubble Functionalities
• Waiting Room for new participants: Owners can approve participants before they join
• Clear Bubble feature: Manual and automatic cleanup of messages, files, and polls
• Enhanced video sharing: Automatic thumbnail generation for easier identification
Polling and Interaction
Users can now modify their votes during active polls, and organizers can view results without voting themselves.
CarPlay Integration
Rainbow is now fully integrated with CarPlay for hands-free communication on the road.
Enterprise Integrations
Outlook Synchronization
Automatic Rainbow Bubble creation for Outlook appointments with direct invitations and synchronization of changes.
Webinar Management
• Calendar integration: Direct synchronization with personal or business calendars
• Webinar cloning: Automatic re-invitation of previously registered participants
• Organizer Lite for Android: Complete webinar management from mobile devices
Desktop Extensions
New extension set for integration with business ecosystems, including automatic events and custom menus.
Improved User Experience
Notifications and Search Functionality
• Centralized notification center: All notifications in one place with date-based prioritization
• Enhanced search function: History of last 20 searches with management options
• QR code sharing: Direct QR code integration in chats for quick information exchange
Reporting and Analysis
Detailed participant reports after conferences including names, company details, and attendance status.
For Partners
This release provides IT and telecom partners with extensive opportunities to:
• Offer customers a more complete UC experience
• Reduce administrative overhead through streamlined management tools
• Improve integration with existing business systems
• Increase flexibility and scalability
Rainbow Release 149 once again confirms why Rainbow is the leading choice for organizations seeking a future-proof Unified Communications solution.
More information about Rainbow and distribution opportunities through BusinessCom? Contact us.