The private limited company BusinessCom B.V., with its registered office and place of business at Eisenhowerweg 16, (5466 AC) Veghel, is responsible for the processing of personal data as described in this privacy statement.
Contact information:
BusinessCom B.V.
Eisenhowerweg
5466 AC Veghel
www.businesscom.nl
0413 724 200
At BusinessCom, we understand how important the protection of your personal data is. We therefore do everything we can to process that personal data responsibly, in accordance with applicable data protection laws.
Personal Data We Process
BusinessCom processes your personal data because you use our services and/or because you provide this data to us yourself. Below is an overview of the personal data we process:
- First and last name
- Gender
- Address information
- Phone number
- Email address
- Other personal data that you actively provide, for example by creating a profile on this website, in correspondence, and by phone
- Data about your activities on our website
- Bank account number
Purpose and legal basis for processing
BusinessCom processes your personal data for the following purposes:
- Processing your orders
- Processing your payment
- Sending our newsletter
- To be able to call or email you if necessary to provide our services
- To inform you about changes to our services and products
- To offer you the option to create an account
- To deliver goods and services to you
- For marketing purposes so that we can better inform you
- BusinessCom BV also processes personal data when we are legally required to do so, such as data we need for our tax returns.
Automated decision-making
BusinessCom does not make decisions based on automated processing regarding matters that may have (significant) consequences for individuals. These are decisions made by computer programs or systems without the involvement of a natural person (such as a BusinessCom employee).
Retention Period for Personal Data
BusinessCom does not retain your personal data for longer than is strictly necessary to achieve the purposes for which your data is collected. We apply the following retention periods for the following (categories) of personal data:
| Data | Retention Period | Reason |
|---|---|---|
| Personal Information | Up to 30 days after cancellation | Correspondence |
| Company information | Legally required | Delivery
Billing |
| Address | Legally Required | Delivery
Correspondence Billing |
| Bank Account + IBAN | Legally Required | Billing |
| Chamber of Commerce & VAT Number | Legally required | Billing |
| Website | Up to 30 days’ notice | Business Operations Check |
| Up to 30 days’ notice | Correspondence |
Sharing Personal Data with Third Parties
BusinessCom does not sell your data to third parties and only discloses it if necessary to fulfill our agreement with you or to comply with a legal obligation. We enter into a data processing agreement with companies that process your data on our behalf to ensure the same level of security and confidentiality for your data. BusinessCom remains responsible for these processing activities.
Cookies or similar technologies
BusinessCom uses only technical and functional cookies, as well as analytical cookies that do not infringe on your privacy. A cookie is a small text file that is stored on your computer, tablet, or smartphone when you first visit this website. The cookies we use are necessary for the technical operation of the website and your ease of use. They ensure that the website functions properly and, for example, remember your preferences. They also help us optimize our website. You can opt out of cookies by configuring your web browser to stop storing them. In addition, you can delete any information previously stored via your browser settings.
View, Update, or Delete Data
You have the right to view, correct, or delete your personal data. In addition, you have the right to withdraw any consent you may have given for data processing or to object to the processing of your personal data by BusinessCom, and you have the right to data portability.
This means that you can submit a request to us to send the personal data we hold about you in a computer file to you or to another organization of your choice. You can send a request to access, correct, or delete your personal data, a request for data portability, a request to withdraw your consent, or an objection to the processing of your personal data to verkoop@businesscom.nl. To ensure that the request for access has been made by you, we ask that you include a copy of your ID with the request. In this copy, please black out your passport photo, MRZ (machine-readable zone, the strip of numbers at the bottom of the passport), passport number, and Citizen Service Number (BSN). This is to protect your privacy. We will respond to your request as soon as possible, but no later than four weeks. BusinessCom BV would also like to inform you that you have the option to file a complaint with the national supervisory authority, the Dutch Data Protection Authority.
You can do so via the following link:
https://autoriteitpersoonsgegevens.nl/en/submitting-a-tip-off-or-a-complaint-to-the-ap
How We Protect Personal Data
BusinessCom takes the protection of your data seriously and takes appropriate measures to prevent misuse, loss, unauthorized access, unwanted disclosure, and unauthorized modification.
BusinessCom has taken the following measures to protect your personal data:
- At the organizational level, we comply with the ISO 27001 standard for information security.
ISO 27001 stipulates the following:- Certification for the management of customer data.
- An information security policy has been established, and agreements have been made with employees and Processors regarding compliance with this policy.
- Procedures have been established for risk assessment, risk treatment, and incident response.
- A physical and logical access policy is in place for the various levels within the Processor’s environment to prevent unauthorized access.
- An authentication and password policy is in place to prevent unauthorized logins and ensure the use of strong passwords.
- Our in-house security team regularly tests for technical vulnerabilities within the network and surrounding systems.
- All Processor employees must complete annual security training and pass a security test.
- A procedure is in place to keep applications up to date.
- At the technical level, we have implemented the following measures:
- HTTPS encryption for web services
- SSL Certificates
- Personal logins with passwords for employees
- Firewall(s) for the Internet
- Session Border Controller for the MyConnect (Telepo) service
- Antivirus software on PCs and servers
- Regular backups of data within the systems.
- No backups outside the fixed (wired and secure) network
- Comprehensive logging of events on the systems.
If you feel that your data is not properly secured or if there are indications of misuse, please contact our customer service or visit verkoop@businesscom.nl